1. Be sure that you have not written on or stamped the item you are returning.
2. Call Customer Service at 1-888-482-3906 to obtain:
b. A Return Authorization (RMA) number.
3. If the return is a result of our error, Customer Service will send you a prepaid mailing label to cover the return shipping costs. Once you receive the mailing label, affix it to your package and place it in the mail.
4. If the return is for any other reason, place the RMA number you obtained from Customer Service on the outside of the package, and mail the package to the address provided for you. Your shipping costs are not refundable.